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Footlocker.com Website Review & Ratings + Footlocker.com Coupons

Foot Locker: Products & Services

Footlocker.com is a publicly traded company and an online retailer of men's, women's, and children's sporting attire, shoes, and athletic branded clothing and outerwear.  Footlocker.com is headquartered in Midtown Manhattan, New York City and operates 1,911 stores, located in 21 countries, which include 1,171 stores in the United States, Puerto Rico, the U.S. Virgin Islands, and Guam, 129 in Canada, 518 in Europe, and a combined 93 in Australia and New Zealand.

Foot Locker: Company Background

Formerly known as Venator Group, Inc., Footlocker.com's brick and mortar predecessor was F.W. Woolworth Company.  In fact, many brick and mortar Footlocker stores are actually former Woolworth's locations. Foot Locker, Inc. also operates Kids Foot Locker, Lady Foot Locker, Champs Sports, Footaction USA, and Eastbay.  Footlocker.com can be reached by phone by calling (800) 991-6815. Footlocker.com Headquarters is located at 112 West 34th Street in New York, New York. 

Foot Locker: Customer Feedback & Reviews

Foot Locker's brick and mortar location in Harlem, New York at 268 W 125th Street; New York, New York has been given 4.5 out of 5 stars at Yelp.comFootlocker.com has been given 5 stars on Sitejabber.comFootlocker.com ratings for the past 90 days with Bizrate are listed below.  

Overall Satisfaction

  • 8.7 out of 10

Would Shop Here Again

  • 8.8 out of 10

Likelihood To Recommend

  • 8.9 out of 10

In addition, Footlocker.com review results on Mrrebates.com are listed below.

Overall Rating

  • 8.75 / 10

Ease of Ordering

  • 8.5 / 10 

Product Selection

  • 9.12 / 10

Low Pricing

  • 8.75 / 10

Customer Service

  • 9 / 10
Foot Locker: Business Credibility & Trustworthiness

Footlocker.com is not Better Business Bureau (BBB) accredited and has no rating with the organization. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business is in the process of responding to previously closed complaints.
Foot Locker: Website Popularity & Google Ranking

Footlocker.com has a three-month global Alexa Traffic Rank of 5,006, and we estimate that 73% of visitors to the site come from the United States, where it has attained an Alexa Traffic Rank of 1,141. Footlocker.com is particularly popular among users in the cities of New York, New York, where it is ranked 691; Washington, DC, where it is rated 790; and Putian, China, where it is ranked 801.  Footlocker.com has a Quantcast Traffic Rank of 306, a Compete Traffic Rank of 766, and a Google Page Rank of 8.  

Foot Locker: Social Media Presence

Footlocker.com has a YouTube channel with 17,060 subscribers as well as a colossal 44,188,967 video views.  Footlocker.com maintains a Twitter account from which they have tweeted 15,876 times.  They are following 2,996 other Twitter profiles and they have 174,625 followers.  Footlocker.com has an updated Facebook fan page with an astounding 4.7million fans.  You can find Footlocker.com on Instagram where they have posted 659 photos and have 202,771 followers.  They are following 34 other Instagram profiles.  Further, you can locate Footlocker.com on their LinkedIn profile. 

Foot Locker: Website Security & Safety

Footlocker.com has been assessed for safety by Google Safe Browsing.  The trusted diagnostic tool tested 436 pages on the site over the past 90 days.  No pages tested resulted in malicious software being downloaded and/or installed without user consent. The last time Google visited Footlocker.com was on March 31, 2013.

Foot Locker: Pricing & Packages

Footlocker.com sells Nike Air Max 95 Men's Sneakers for 179.99.  The same shoe is sold for $140.99 at Drjays.comConverse All Star Oxford Men's Sneakers are sold for $49.99 at Footlocker.com.  The same sneakers are sold for $50 at Zappos.comFootlocker.com offers Adidas Marathon 10 Women's Sneakers for $59.99.  These same sneakers are sold at Adidas.com for $85.  Footlocker.com has a Adidas Originals Heritage Logo Pullover Hoodie for Boys that they sell for $39.99.  The same pullover hooded sweatshirt is sold for $40 at Zappos.com.

Foot Locker: Shipping Rates & Policies

Footlocker.com shipping and handling fees depend upon the number of items ordered and the method of delivery selected at checkout.

PO Boxes

  • For optimal delivery service, include both your PO Box number and a physical street address for the shipping address.
  • Orders with only a PO Box listed as an address can only be sent via USPS and delivery may take up to 12 business days.

Rush Services

  • Rush orders placed on a  Monday-Friday prior to 2 pm, CST, will ship the same day, subject to verification.
  • Rush orders placed after 2 pm, CST will ship the following business day, subject to complete verification.
  • Rush orders processed on the weekend ship on the next business day.
  • Allow the delivery time on the selected service for your package to arrive once it leaves the distribution center.

Rush is applied to the following Delivery Services only:

  • 1 Business Day
  • 2 Business Days

Personalized Items

  • Personalized items may require up to 5 business days to be completed before shipment.
  • Rush Services are not available for personalized items.

Delivery Services

  • The delivery services available will depend on the shipping address entered at checkout.
  • Business days are Monday-Friday and exclude US Holidays.
  • Expected delivery time will be 1 Business Day after the order has shipped.


Military APO/FPO Shipping

  • Expected delivery time will be 1-3 Weeks after the order has shipped.

International Shipping (excluding Canada)

It takes 7-10 calendar days from the date of shipment and orders are generally sent out within 24 hours to Australia, Belgium, Germany, Hong Kong, Ireland, Japan, Luxemburg, Netherlands, New Zealand, South Korea, Taiwan, and The United Kingdom.  Orders ship via USPS.

France and Spain Shipping

  • It takes approximately 20 calendar days from the date of shipment.
  • Orders will generally ship the next business day, subject to payment verification.

Brazil, Denmark, Greece, Italy, Portugal, Spain, and Switzerland Shipping

  • It takes approximately 30 calendar days from the date of shipment.
  • Orders will generally ship the next business day, subject to payment verification.

All Other Countries Shipping

  • Orders can take up to 30 calendar days from the date of shipment to arrive.
  • Orders will generally ship within 24 hours, subject to payment verification.
  • Shipping and handling is 28% of the net order total or a minimum of $39.99.

International Customs Charges and Duties

  • International (outside the USA) customers must pay applicable sales tax, duty and Customs charges.
  • Your local government determines duty and Customs charges, which varies by country.
  • Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order.
  • Contact your local government for specific details.

Canadian Shipping (International Customs Charges and Duties)

  • Canadian customers pay sales tax, duty and Customs charges, which is determined by your local government.
    • Many of these rates are listed below.
  • Canadian customers will be billed duties, customs, taxes, and international processing fees at the time of order.
  • Canadian deliveries can take up to 20 calendar days from the date of shipment.
  • Orders will generally ship within 24 hours, subject to payment verification.
      • AB   25%
      • BC   25%
      • MB   25%
      • NT    25%
      • NU    25%
      • PE    25%
      • QC    25%
      • SK    25%
      • YT     25%
      • NB     34%
      • NL     34%
      • NS     34%
      • ON     34%

Footlocker.com offers free shipping to your local Foot Locker store.

  • Those particular products have a "send to store" icon. 

Some items are shipped free and will say so in their product description.

Foot Locker: Payment Methods Accepted

Footlocker.com accept credit and debit cards as well as other convenient payment methods that are all listed below.

  • American Express Credit Cards
  • Diner's Club Credit Cards
  • Discover Credit Cards
  • JCB Credit Cards
  • Mastercard Credit and Debit Cards
  • Visa Credit and Debit Cards                
  • PayPal
  • PayPal's Bill Me Later
  • Foot Locker Gift Cards

Promotional Codes & Coupons

Promotional codes (promo codes) and online coupons can be entered to enjoy various savings levels on Footlocker.com

If you join Footlocker.com's VIP Club you get a coupon good in-store or online for $10 off a future purchase of $50 or more as well as exclusive offers, updates, and VIP access to special events.

Foot Locker: Returns, Refunds & Exchange Policy

Footlocker.com offers free online exchanges for United States addresses, including military addresses.  Footlocker.com exchanges items for another size and pays shipping costs for any exchanged item.  You can return a purchase to any brick and mortar Foot Locker store for an exchange or refund.  All orders come with a prepaid return-shipping label that must be affixed to the package and shipped within 30 days of receipt.

  • They issue a refund for the item if your size is unavailable.
  • Repackage your items to be exchanged in the original boxes with all labels.
  • All orders come with a prepaid return-shipping label.
    • Affix this label to the package and just drop it in the mail within 30 days of receipt.
      • Your exchange will be shipped to you at no cost.
  • Free return shipping excludes bulk orders and drop ships.
  • If express or overnight shipping is requested, you will be responsible for the full shipping cost.
  • The entire order must ship to a single address.

Free Returns or Exchanges at any Store (US Only)

  • Take the item(s) you would like to return to any Footlocker nationwide.
  • Bring your shipping invoice to the store for processing your return or exchange.
  • Foot Locker will exchange the item or give you full credit for the purchase price of the item.
  • If the item is being exchanged,  phone the store(s) near to you to see if they have the desired item in stock.
  • If the item requested is not available, you may still return your product at the store and reorder online.
  • In the event you do not have a store near you, please click here to find the instructions for mailing back your item(s).

For returns processed 90 days or more from date of shipment, a Foot Locker Gift Card will be issued if an exchange isn't requested.

  • If you are the recipient of a gift, please provide your full name, shipping address and email address (if available).
  • Returns received more than one year after date of shipment will not be accepted and will be returned to sender.
  • At your request, Foot Locker Gift Cards are available for all exchanges made prior to 90 days from date of shipment.
  • Exchanges processed prior to 90 days are subject to availability.
  • In the event that the item you requested for an exchange is no longer available, a refund will be processed as stated below.
  • Refunds will be processed in the form of payment used on the original order.
    • Refunds and Foot Locker Gift Cards will include product and tax amount only.
    • If a wrong item was shipped or products were damaged in transit prior to 90 days, shipping is included in your refund.
    • Return merchandise must be in store bought condition.
    • Footlocker.com cannot accept COD returns.
Footlocker.com: Product images & screenshots
Footlocker.com Coupons
Best Available Foot Locker Coupon:
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